At Bunk Bed Canada, we strive to make your shopping experience smooth and worry-free. Please review our shipping and returns policy below.
We offer shipping across Canada. Orders are typically processed within 1–3 business days after payment confirmation. Delivery times may vary depending on your location, product availability, and the shipping carrier.
Shipping charges, if applicable, will be clearly displayed at checkout. Once your order has been shipped, tracking details will be provided where available.
Please note that delivery timelines are estimates and delays may occur due to factors beyond our control.
If you are not completely satisfied with your purchase, you may request a return in accordance with our return guidelines. Items must be unused, in original condition, and returned in their original packaging.
Return requests must be submitted within a reasonable timeframe after delivery. Certain items may be non-returnable due to hygiene, customization, or clearance reasons.
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. We will review the issue and assist with a replacement or refund where applicable.
Approved refunds will be processed to the original payment method after the returned item has been received and inspected. Processing times may vary depending on your payment provider.
If you have any questions regarding shipping or returns, please feel free to contact us using the options available on our website.
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